DAILY RESPONSIBILITIES

• Assists members with choosing eyeglass frames and lens options appropriate to prescription.
• Fits and adjusts lenses to eyeglass frames. Dispenses eyeglasses and contacts.
• Measures member’s eyes for pupilary distance to determine spectacle placement.
• Answers questions and addresses problems regarding prescriptions, merchandise, and services. Refers to physician when appropriate.
• Processes sales. Organises and fills member spectacle and contact lens prescriptions.
• Stocks department equipment, merchandise, and supplies. Follows department procedures and standards for production, record keeping, merchandising, and merchandise storage. Cleans department.
• Counts register at sign on. Ensures the register’s cleanliness. Orders change, cash increases and loans when needed. Makes witnessed drops/deposits of excess funds to the vault; orders cash increases and counts own register at shift end to maintain accurate register funds.
• Receives accurate payment for merchandise; makes change; processes credit and debit charges according to proper departmental procedures for paperwork and the performance of duties.
• Exercises discretion and confidentiality with all patient information.
• Follows proper Optical Centre, general safety and security procedures, and standards.
• Assists in other departments of the warehouse as necessary.
• Provides prompt and courteous customer service to members, employees, and suppliers.

Non-Essential Functions and Tasks:

• Assists in other departments of the warehouse when necessary.

Qualifications (industry-specific skills that candidates should possess):

• Education/Training: High school certificate or higher
• Licenses/Certifications: None.
• Experience: Cashier or comparable experience
• Knowledge/Skills: Optical experience is essential – Level 4 Optical dispensing preferred